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Signature Jewelry Brand

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Signature Jewelry Brand Case Study

This husband/wife artist duo launched their now world-loved brand in 1980. They collaborated to create jewelry that was both a fashion statement and a work of art. This consumer goods business relies on Oracle solutions to bring their looks to the world. The unmistakable brand are some of the world’s most beloved jewelry pieces for men and women and offer a signature look with everyday wearability.

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Challenges


After implementing Oracle E-Business Suite and Value Chain Planning, this world renowned jewelry artisan determined that the solutions, although robust and modern, were not exactly meeting all business requirements, including order management requirements. As with many consumer goods organizations, where demand is high and buyers seek immediate gratification, an efficient supply chain and order management process is key to success.

The CSS Approach


Leveraging our industry expertise and world class acumen for Oracle EBS solutions, CSS verified the business requirements, re-engineered the supply chain planning process and tailored a new solution to streamline the supply chain planning and order promising process – and fully leverage the power of Oracle E-Business Suite 12.2. CSS also implemented and integrated Oracle’s Endeca supply chain solution that enables the company to review operational data and make fast decisions that drive revenue and reduce costs. With help from CSS, this organization improved and optimized their supply chain processes and is better leveraging their on-premise ERP solution, Oracle E-Business Suite.

Results

With the EBS implementation, the customer was able to leverage robust functionality in EBS, while improving their supply chain processes. They switched from unconstrained to constrained planning, which resulted in supply orders being created with correct lead time and web sales orders being taken based based upon accurate availability and promise dates. In this case, where purchases are often centered about dated special occasions, promise dates are a key measure of success.

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    Expedited Sales Process

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    Improved Visibility to Sales

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    Increased Customer Satisfaction with Self Service Functionality

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    Flexible Data Model

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    Optimization of on-premise solution

We needed a supply chain process that was clean and efficient. With order management and SCM, alongside EBS, our company is able to move the product and maintain our happy client base.

Company Leadership

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