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EnterpriseOne 9.2

Are You Ready to Upgrade to JD Edwards EnterpriseOne 9.2?

| December 11, 2018

It doesn’t matter what software vendor you listen to today, they are all chanting the same words “cloud, cloud, cloud.”

While that may be an exaggeration, we’re betting you’ve heard about the cloud more than once, and there is some underlying truth to the hype. The cloud is a rapidly expanding technology that’s changing the way ERP systems function, JD Edwards included. It affects IT teams working with both on-prem systems and cloud adoptees as well as their business counterparts who are looking for measurable results.

In this article, we’ll look at ways to maximize the investments you’ve made in your JD Edwards software – whether you’re on-prem, cloud, or using a hybrid model – to innovate and drive your business forward.

We’ll start with the major concern facing many JD Edwards users today – upgrading your system to 9.2.

The Importance of Upgrading Your JD Edwards System

All roads lead to JD Edwards EnterpriseOne 9.2. It’s part of the reason you hear about the cloud so often, and it’s also a turning point in the JD Edwards product line. With 9.2, you not only gain new functionality, you also get access to faster quarterly updates that are far less disruptive to your business. Among other enhancements, with JD Edwards EnterpriseOne 9.2, you get:

  • Access to JDE’s Continuous Delivery model
  • SMART solutions (Strategic, Mobile, and Architected for Real-Time)
  • Advanced Job Forecasting and Outbound Inventory Management
  • OneView Financial Statements
  • Over 80 mobile applications
  • IoT Orchestrator

Building Innovation IT models like continuous delivery and functionality such as IoT management into your business can give you a major advantage in the marketplace. However, even if you don’t take advantage of these new options, businesses will eventually need to move to 9.2 to stay current and competitive. Unfortunately, getting to 9.2 can be a challenge.

Common Challenges with Upgrading Your JD Edwards System

IT and lines of business are working increasingly closely to implement systems and upgrades that get results for the company and end users. This relationship drives many of the ERP upgrade challenges we see with our customers. Both business stakeholders and IT leaders question the upgrade, it’s value, and how the new system will be handled into the future. While IT may understand the need to transition to an upgrade JDE version, business counterparts often need more in-depth information.

Upgrade Challenge #1. Understanding Business Impact

You’ve already heard about the benefits of EnterpriseOne 9.2, but what does that mean for your business? Many companies need more guidance to understand what 9.2 means for their business processes and how it will help them become more competitive. Both IT and business leaders need to be able to articulate how 9.2 will help them meet goals before the upgrade makes sense as a business decision.

Upgrade Challenge #2. Defining Scope

Implementing new functionality is a major reason why it’s such a large lift to move to 9.2. IT teams may not have the ability to implement new functionality, but need to upgrade to stay current. Understanding the different stages, or types, of upgrades you can do is part of defining scope and ensuring your upgrade strategy meets your needs. For example, some companies choose to focus on technical upgrades, leaving new functionality to a later date.

Upgrade Challenge #3. Securing the Resources to Complete the Upgrade

Upgrading to 9.2 is a time and resource intensive process. It can take close to a year to complete a full upgrade and migrate data and customizations to your new system. Many companies don’t have the resources to take on the task in-house while still driving the business forward in other areas.

Upgrade Challenge #4. Learning and Managing the New System

9.2 doesn’t work in the same way as previous versions. IT teams and business users who aren’t familiar with the system will need to learn new tools and potentially adjust their business processes. That can be a major deterrent for businesses that don’t have in-house employees who are familiar with the new system or the time to manage it on a daily basis.

How to JD Edwards Managed Services Supports Upgrades and Helps Meet Business Needs

Those challenges can greatly delay your JD Edwards upgrade to 9.2, but eventually businesses need to make the switch – and they need to do it in a way that makes sense in terms of time, resources, and business goals.

JD Edwards managed services can be one of the best solutions for handling the upgrade process as well as managing the new system into the future. CSS managed services:

Provides strategic guidance on which upgrades and enhancements meet business needs. In addition to system knowledge, we’ve worked with businesses in the manufacturing, engineering, and construction industries for years. We’ll help you understand what functionality and technical improvements will impact your business, and how. What’s the value of adopting certain models and how will they drive your business forward? Then, we’ll work with you to define the scope of your upgrade so you get maximum results without taxing your resources.

Relieves the burden on your staff so they can worry less about feeding the system and more on using the tools at their disposal to address needs for different lines of business. Managed services staff can handle the upgrade through an on-site presence, remote management, or a combination of both.

Enables IT teams to respond to business needs more quickly. We’ve seen a shift in driving forces recently. Lines of business are now driving IT priorities in terms of getting software to market and what is needed. With the added responsibility of keeping the lights on and systems running, IT often struggles to respond quickly enough. Managed services extends your team so they can focus on strategic tasks, leaving day-to-day management work to system experts.

Prioritize Upgrade Needs Based on Impact

Handling your JD Edwards upgrade to 9.2 can feel like a massive undertaking – and it is. There are major changes that will impact your business processes and a significant time and resource investment to get results. But you can prioritize the workload based on what will move your business forward and extend your team with managed services consultants who understand business priorities and system capabilities.

Once you’re on 9.2, managed services professionals can help train your team and provide ongoing management and guidance on future upgrades – something that gets significantly easier with continuous delivery. We’ll look at the different between traditional upgrade processes and JDE’s Continuous Delivery model in upcoming articles, so stay tuned.

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