Clark Construction
After internal JDE resources became scarce, JD Edwards Managed Services for Clark cut support costs by 30% and reduced expense on recruiting and hiring.
For over a century, Clark Construction Company has been one of the most experienced and respected building and civil construction firms in the U.S. With small beginnings as a local excavator, Clark currently employs over 4,000 in its offices throughout the nation. Their portfolio features projects of all sizes, including some of the country’s most complex civil operations.
The Challenges
Clark needed to quickly replace two of their long-term, in-house JD Edwards support resources due to retirement. They also required a scalable support model that would improve software usage while meeting their future needs with a move from JD Edwards World Software to JD Edwards EnterpriseOne.
The CSS Approach
CSS Managed Services provided the support Clark Construction needed. CSS provided a flexible model and started small to accommodate spikes in support needs, covered all functional and technical areas, and provided a trusted perspective as Clark evaluated their long-term technology solutions.
The Results
By partnering with CSS, Clark was able to save on recruiting and hiring costs by not back-filling their two open positions. And, through Managed Services, they now have access to solutions and industry experts 24/7.
What our client says
“CSS has truly become an extension of my IT team. Even our accounting and operations business units recognize CSS’ consultants as experts in JD Edwards software and the whole engineering & construction industry as well. ”
– Clark Construction