Retail
For modern retailers, the winners will be truly open to new ways of thinking and radical innovation. They will be those who best adapt in this fast-changing environment by developing new skills and acquiring the right tools to be even more agile and responsive.
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The Customer-Centric Supply Chain
Looking forward, consumers will expect retailers to be deeply entwined in their lives as trusted partners. The consumer and the retailer will be connected by a set of values & expectations. Retailing will shift from a product-centric approach to customer-centric, you are not selling a “what” but to a “whom.” Modern retail will blend products, services, personalization, and most of all, convenience. All experiences will be measured and improved. Stores will become a brand experience and innovation centers. Robotics and artificial intelligence will be central features of the Supply Chain from automated warehouses to digital store associates and driverless car delivery. Retailers will be required to adopt automated and real-time models for service and fulfillment. The world of retail is changing rapidly, are you future-proofing your business?
The Oracle consultants at CSS have vast experience in utilizing technology to support the digital transformation in the retail industry. We know the problems you face, and we also know how to solve these problems — using Oracle Solutions, we create a complete solution that’s tailored to your business.
World-Class Clients
Same Industry, Big Differences
Just because you share an industry classification code, doesn’t mean there aren’t vast differences in the technology solutions and services you need to run your retail business with the most impact. We offer consulting services that help drive digital enablement and convenience throughout the entire organization for these segments:
- Online Retailers
- Grocery & Supermarkets
- Restaurants & Dining
- General Merchandise
- Specialty Retail
When selecting an Oracle Consulting partner, consider those with specialty experience in your Retail segment, like CSS.
Our Experience in Retail
CSS has worked with one of the nation’s largest online retailers to implement Oracle EPM Cloud, alongside E-Business Suite to drive convenience, user adoption, and most importantly, a customer experience that matches the brilliance of their jewels.
How We Help Your Business
Digital Transformations
Cloud Assessments
Technology Strategy
Implementation Road Mapping
Emerging Technology Enablement
AI & Blockchain
IoT
Training
Managed Services
Sustainability
Marketing
Sales & Commerce
Order Management
Global Order Promising
Planning Cloud
Transportation
Global Trade Management
Manufacturing
Inventory
Warehouse
Financials
A/P & A/R Optimization
Enterprise Performance Management
Analytics & Reporting
Shared Services Optimization
Human Capital Management
Customer Experience
Customer Service